Heather Brooks-Heintz

Heather is the Case Management Director at ISC with over 6 years of experience as a Senior Case Manager helping both intended parents and surrogates through their memorable journeys together. Heather oversees the case management department at ISC and also manages cases. Having been a surrogate twice herself (carrying two sets of boy/girl twins for two amazing couples in 2018 and 2021), Heather has experienced the incredible impact that helping parents start or grow their families has, which led her to realize this is something she wanted to continue to do for others by working in the surrogacy community as a case manager. She did not want to stop there either– Heather has a master’s degree in Psychology and recently added to her educational credentials by becoming a certified Health and Wellness and Life Coach so that she could further assist the surrogates and intended parents she works with to be the best version of themselves on their journeys and in life.

Heather was born and raised in a small hometown in Western Pennsylvania and has since explored the world from Europe to the West and East coasts of the United States. She has now officially planted her roots on the coast of North Carolina. Heather enjoys life with her husband of 10+ years, their daughter, and their cat/dog duo. If Heather is not helping others through work, she is most likely outdoors doing something fun and active with her family like mountain biking, going to the beach, or finding some adventure or challenge to tackle.

“Outside of having my own daughter and becoming a parent myself, there has been nothing more fulfilling than being a part of creating life and joy for deserving parents-to-be, and to work alongside some of the most kindhearted and selfless women out there who signed up for this astounding and rewarding sacrifice of surrogacy.”